Translation of the Original Article by Joachim Poisel
A review of the major Nexthink Partner- and Customer event.
The annual Nexthink Partner and customer event took place in January – second year running at the Mövenpick Hotel at Geneva Airport.
The event continues to gain popularity: After about 200 participants in 2012 and 300 participants in 2013, this year more than 400 participants attended.
The format has been largely carried over from previous years. Particular anticipation was for the keynote of Nexthink CEO Pedro Baros, who, as the founder, can celebrate the company’s tenth anniversary, and who shared his vision of the future development path. And one thing is very clear! While the term Monitoring had been used in the last years, this term will disappear more and more, since it doesn’t do any justice to Nexthink’s Analytics approach.
In addition, Nexthink’s upcoming version will include the feature “any device”, which integrates MacOS and mobile devices and illustrates a consolidated view of the “complete” Users’ workspace.
The attempt to leave IT and to create added value for the entire company could succeed with the new architecture and a portal, that can be interpreted better by non-technicians.
Swisscom, however, still sells their services as a "surveillance" and "Smart Monitoring". As the inventor of the term „Smart Monitoring”, Beck et al. can be looking forward to the success.
Forrester didn’t present hardly anything new this year. Nevertheless, an entertaining lecture dealt with the topic "proactive IT management and support" – but this also has somehow been heard before.
The rather forward-facing retrospective part of the event dealt with the practical application of Nexthink based on Best Practices lectures, as well as the presentation of the contributions about the Innovation Award, which they were newly awarded with this year. The award honors NEXThink with the "innovative" application of the solution.
In addition, as a second track a series of Techtalks and Insights were offered, where technical Know-how was conveyed in step with actual practice.
The event concluded with an IT Operational Analytics training on Thursday. Here the main idea was that the focus must be on the so-called "actionable metrics", i.e. metrics that allow us to prevent future problems in the present. To us, looking to the past is not too much use with this.
A great event, recommended to all members, customers and partners of the NEXThink community - the so-called "Nexthinkers". NEXThink’s development path is going in the right direction.
Go Nexthink – the expectations are high – until next year at the Analytics’16! Maybe in Barcelona?